How do I start the return process?

The Healthy Back Institute is committed to helping you feel better than ever before. Unlike most companies that try to sell everything, we only sell items that we feel extremely confident will give you significant relief. That’s why ALL of our products are backed by our Iron Clad 90-Day Money Back Guarantee. Start Your Retu … Read More

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International Shipments? Duties and Taxes and Import Regulations

Duties and Taxes Please be advised that Healthy Back Institute is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Import Regulations We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your o … Read More

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Are the Free Books Really Free?

Yes... Jesse's Free Books are really Free...all we ask is that you cover the shipping fee. Your shipping fee will help to pay for hiring researchers, writers, and editors… paying for printing and shipping to the warehouse...and processing the orders... … Read More

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Need to cancel a membership / Smartship Delivery?

There are three easy ways you can Modify or Cancel your Smartship Savings Plan: 1) Simply login at myaccount.losethebackpain.com. You can do anything from updating your address or credit card, to modifying your next bill date, or even delay or stop your next shipment. Save time! It’s quick and easy and only a few clicks a … Read More

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