Find Answers to Your Questions Quickly!
Common Questions
- How do I know if, I’m taking to much of any one indivadual raw ingredient in my supplements (Vitamin, Mineral, Protein, Super food, ect ect)
- How are Allergens and Cross-Contamination issues handled?
- What forms of payment does The Healthy Back Institute accept?
- Want to learn more about Jesse Cannone the founder of The Healthy Back Institute?
- What can I do, if supplements give me an upset stomach?
- If I have a glass of wine/alcohol after work or with dinner- would that diminish the potency/effects of Heal-n-Soothe®? (or any supplement)
- Can children take any of the Living Well Nutraceutical Products?
- The LWN/HBI Universal Safety Precautions Statement on Supplements
- I have an operation scheduled, what should I do regarding taking my supplement?
- Can I take ANY of the LivingWell supplements past the Expiration Date on the bottle or tube?
- How do I start the return process?
- International Shipments? Duties and Taxes and Import Regulations
- Are the Free Books Really Free?
- Need to cancel a membership / Smartship Delivery?
Product Questions
ElectroCleanse Zapper
The ElectroCleanse Zapper is a little-known device which uses precise electrical frequencies to exterminate harmful parasites from your body which are causing your…
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- Who should NOT use the ElectroCleanse Zapper?
- Where on the body can I use it, does it matter at all where the electrodes are placed for any condition?
- What is the minimum and maximum amount of time or steps a user can use the Electrocleanse (Zapper) in a day?
- What do to if it’s just not making a difference?
- What can a user expect to experience when using the Zapper?
- If I have a specific location with pain, can I put the electrodes directly over the effected area?
- My wrist got sore can I switch the location of the bands from the wrist to the ankles and still get the best effect?
- I have been given 9 different programs, which one do I use first?
- How many times per day can a user use the zapper?
- How does one choose the voltage on the device?
- Does the style of the electrode matter, is one style better then the other?
- Can the Zapper be used with dogs?
- Are there any limits to the total use ElectroCleanse Zapper?
Eye Health Essentials
Eye Health Essentials®contains the highest quality clinically-researched night vision enhancing nutrients that you’ll find anywhere!
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- Who should NOT take Eye Essentials?
- When is the best time to take Eye Essentials?
- Should I take Eye Essentials with food?
- I’m in my 70’s and I’m concerned about my vision. Is it too late to start taking Eye Essentials?
- Is Eye Essentials Gluten Free, Soy Free, Yeast Free and Nut Free?
- Is Eye Essentials a vegetarian supplement?
- Can the capsule be opened up and the content put into apple sauce or other foods?
- I already take a multivitamin every day. Do I still need to take Eye Essentials?
- How to get the best results from your Pinhole Glasses?
- How long should I use Eye Essentials?
- Do I really need to drink 8oz of water with Eye Essentials?
- Can I take Eye Essentials with my other medications?
- Can I get all the nutrients I need for healthy vision from my diet?
- Can I continue to take Eye Health Essentials past the expiration date?
- Why can’t I purchase Eye Essentials at my local health food store?
- How Many capsules of Eye Essentials should I take daily?
- How many capsules are in each bottle of Eye Essential Supplement?
Far Infrared Heating Pad
Get the ultimate in deep, penetrating heat with this 21st century heating pad. Pain just melts away because deep, penetrating heat delivers more oxygen-rich blood to painful…
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- Why is the connection between the Heating Pad and the Power Cord so hard to disconnect.
- Which side of the heating pad goes toward the skin?
- When should the Heating Pad NOT be used?
- When should I feel results from the Far Infrared Heating Pad?
- What is the Warranty on the Heating Pad?
- What is the size and type of Stones used with the “New” Far Infrared Heating Pads?
- What is the best temperature for me and my condition?
- What conditions will the Heating Pad work for?
- What are the Benefits of Far-Infrared Heat?
- The Ultra Back and Neck, use three different type of Stones, what are they?
- How long should I leave the Pad in the Freezer?
- How long can I use the heating pad?
- What are the Features and Benefits of the Far Infrared Heating Pad?
- Do you Ship Heating Pads Internationally?
- What are the Dimensions and Weight of the Far Infrared Heating Pad?
- Can you purchase additional 4” x 27” Velcro Strips?
- Can the Far Infrared Heating Pad treat medical conditions?
- Can my Cat or Dog use this pad?
- Can I use the heating pad in the car?
- Can I use it through my clothes or a layer of padding?
- Can I put my Jade stone pad in the freezer?
- Can I burn myself with the Heating Pad?
- Why do you use natural Jade Stone in your Heating Pads?
- Is there a specific place or way to use the Heating Pad?
- Is the Heating Pad flexible? Can it be wrapped around a body part?
Heal-n-Soothe
Heal-n-Soothe® is a combination of the most powerful natural anti-inflammatory and pain relieving ingredients known to man…
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- Can I take Heal-n-Soothe®, if I’m allergic to Grapefruit?
- Is it necessary to pause the Heal n Soothe before a Colonoscopy?
- I have Diabetes and wants to know if certain ingredients in HNS would have adverse reactions to my condition?
- Will Heat affect the way Heal n Soothe will work?
- Is there CORN in Heal n Soothe?
- Is there anything in Heal n Soothe that would show on a Drug Test?
- What are Proteolytic Enzymes & What do they do?
- Which prescription medications are okay to take with Heal-n-Soothe®?
- If I had to choose, should I try Heal-n-Soothe® or Super Joint Support® first?
- Do I need to take Heal-n-Soothe® on an empty stomach?
- How do I decide on the number of Heal-n-Soothe® capsules to take?
- Do I have to continue to take Heal-n-Soothe® to feel the healing effects?
- Can I get constipated from taking Heal-n-Soothe® and or Super Joint Support®?
- Is Heal-n-Soothe® Allergen Free?
- Can I take my allergy medicine and Heal-n-Soothe® simultaneously?
- Why does the color of my Heal-n-Soothe® look different from order to order?
- I ran out of Heal-n-Soothe® and there was a gap in taking the enzymes, will that mean I lost all the benefits?
- What can I do, if Heal-n-Soothe® gives me an upset stomach or is hard to swallow?
- If I have a glass of wine/alcohol after work or with dinner- would that diminish the potency/effects of Heal-n-Soothe®? (or any supplement)
- Where are the ingredients for Heal-n-Soothe® sourced and manufactured?
- Im taking Heal-n-Soothe® and I have an operation scheduled, what should I do regarding taking my Heal-n-Soothe®. (Stopping and Starting)
- Does Heal-n-Soothe® have any Egg, Milk, Peanuts, Tree nuts, Fish, Soy, Wheat, Gluten, Crustacean ShellFish in the formula?
- Who should NOT take Heal-n-Soothe®?
- Should I take food with Heal-n-Soothe®?
- Is Heal-n-Soothe® made with any animal product?
- Is Heal-n-Soothe® Gluten Free?
- How often should Heal-n-Soothe® be taken?
- How long should I take Heal-n-Soothe®?
- Can I use Heal-n-Soothe® in place of my proscription medication?
- Can I take Heal-n-Soothe® with other medications? (Including OTC or Prescribed Pain Pills)
- Can I take Heal-n-Soothe® if the expiration date has passed?
- Are there any Side Effects to Heal-n-Soothe®?
- Are the proteolytic enzymes in Heal-n-Soothe® enterically coated?
Live Pain Free Newsletter
Get our groundbreaking print newsletter which is jam packed with pain relief tips, a CD of the month, members only discounts, more…
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Lose the Back Pain - DVD System
Get rid of your back-pain for good. Join over 56,712 people who’ve erased back pain and sciatica from their lives…
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- Will the online version work anywhere in the world?
- What to do first with The Lose The Back Pain System?
- What is the Lose the Back Pain System?
- What do I get with the LTBP system?
- Is there personal support with the online version?
- Is the Online Version The Same As The Physical Version?
- How big are the files and how many do I download?
- Does it work on a MAC?
- Do I need any extra equipment to use the system?
- Can I have the manual printed at a local print shop?
- Can I download the videos?
- Are all of the testimonials real?
My Daily Collagen
Our flavorless, non-clumping collagen powder was specially formulated to target joint tissue. Scientifically proven to support the cells that replenish lost and damaged cartilage
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- Why do I see dark colored particles in the collagen powder?
- Where is My Daily Collagen made?
- Will My Daily Collagen help improve my skin, hair, and nails?
- Is My Daily Collagen paleo and keto-friendly?
- Does My Daily Collagen contain any allergens?
- How long should I continue to take My Daily Collagen?
- What are the best ways to use My Daily Collagen?
- What is the suggested daily serving size?
- Is My Daily Collagen a vegetarian supplement?
- Who should NOT take My Daily Collagen?
- Are there any known side effects to collagen?
- What other ingredients besides the Bioactive Collagen Peptides® are in My Daily Collagen?
- What are Bioactive Collagen Peptides®?
- What type of collagen is used in My Daily Collagen?
Natural Cleanse
This uniquely powerful yet soothing cleanse has been formulated to gently release & flush impacted fecal matter, while revitalizing your colon with a patented blend of essential probiotics.
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- Does the Licorice (Root) in Natural Cleanse have Deglycyrrhizinated licorice in it?
- Notice: California Code of Regulations, Division 1, section 10200, regarding ingredients in Natural Cleanse™.
- Who should NOT take Natural Cleanse™?
- What is the shelf life for Natural Cleanse™?
- What is the best dose and way to use Natural Cleanse™?
- Should Natural Cleanse™ be taken with food and/or water?
- Is the Natural Cleans container recyclable?
- How many capsules are in one bottle of Natural Cleanse™?
- How long will one bottle of Natural Cleanse™ last if I use the product as directed?
- Does Natural Cleanse™ contain Eggs, Milk, Peanuts, Tree Nuts, Shellfish, Fish, Soy or Wheat?
- Can you tell me the best way to store Natural Cleanse™?
- Can my child take Natural Cleanse™?
- Can I use Natural Cleanse™ while I’m taking other supplements?
- Can I use Natural Cleanse™ while I’m taking any medications?
- Can I take Natural Cleanse™ while pregnant or nursing?
- Can I take Natural Cleanse™ if I’m lactose intolerant?
- Can I take Natural Cleanse if the expiration date has passed?
- Are there any GMO Ingredients in colon cleans?
No Excuse Workout DVD's
WHY NO Excuse is So Easy You’ll Stay With It. The NO Excuse Workout includes 2 DVDs each packed with 10 short, intense workouts. Every workout is exactly…
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Proteolytic Systemic Enzymes & Probiotics
Proteolytic Systemic Enzymes & Probiotics, is a blend of enzymes and probiotics. This product supports healthy immune response, cardiovascular health and healthy bowel movements. The blend is specifically formulated for individuals that are sensitive to supplements, joint support and fibrin metabolism.
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- Does this product need to be refrigerated?
- I’m currently taking Heal n Soothe. Can I add Proteolytic Systemic Enzymes & Probiotics?
- Can I take Proteolytic Systemic Enzymes & Probiotics if the expiration date has passed?
- Are there any possible side effects to taking the Proteolytic Systemic Enzymes & Probiotics?
- Who Should Not Take Proteolytic Systemic Enzymes & Probiotics?
- Can I take Proteolytic Systemic Enzymes & Probiotics with other medications? (Including OTC or Prescribed Pain Pills)
- Is Proteolytic Systemic Enzymes & Probiotics Gluten Free and Non-GMO?
- Is Proteolytic Systemic Enzymes & Probiotics free of allergens?
- Where are the ingredients for Proteolytic Systemic Enzymes & Probiotics sourced and manufactured?
- Should this Product be taken with or without food?
- When is the best time to take the Proteolytic Systemic Enzymes & Probiotics?
- What is the suggested serving for Proteolytic Systemic Enzymes & Probiotics?
Rub on Relief - Arthritis Pain Relief Formula
Fast-Acting, Long-Lasting, Non-Greasy Arthritis Pain Relief Cream for Muscles, Neck, Back, Joints, Knees and Shoulders
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- What is NOT in Rub on Relief and how clean is the formula?
- Please Read
- Warnings
- Storage conditions
- What phone number can I call to order more or have any customer service questions?
- What other products work well with Rub On Relief®
- Is Rub On Relief® appropriate for longer-term continuous use?
- Can Rub On Relief® be used over a large part of the body?
- Will Rub On Relief® interfere with any medications?
- When should I expect to feel relief from one application of Rub On Relief®?
- Is Rub On Relief® a certified vegan product?
- What is the shelf life of Rub On Relief®
- Who should NOT use Rub On Relief®
- What are the Active ingredients in Rub On Relief®
- What are the usage instructions for Rub On Relief®
- What is Rub On Relief®
Sleepzyme
Get a great night’s sleep NATURALLY with a FREE 30-Day Supply of Sleepzyme®. Fall asleep easier, faster and wake up feeling great with this special blend of sleep-enzymes…
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- Why does Sleepzyme work so much better?
- Who should use Sleepzyme?
- Who should NOT take Sleepzyme?
- When should Sleepzyme be taken?
- Should I take Sleepzyme with food?
- Should I take Sleepzyme with food?
- Is Sleepzyme made with any animal products?
- How long should one bottle last me?
- Can I take Sleepzyme with other medications?
- Can I continue to take SleepZyme past the expiration date?
- Can I buy Sleepzyme in stores?
- Are there any Side Effects?
Super Joint Support
Super Joint Support® combines a unique, synergistic blend of cartilage-building… joint-lubricating… pain-relieving ingredients that deliver unprecedented relief.
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- Allergen report for Super Joint Support®?
- Where is the Gelatin sourced from that is used in the capsules for Super Joint Support®?
- Who should Consult with their Physician before taking Super Joint Support®?
- What is the Total Calcium, Magnesium, Sodium and Potassium per serving in Super Joint Support.
- I’ve tried other joint products, how do I know that Super Joint Support will work for me?
- Is Super Joint Support allergen free, gluten free and Non-GMO?
- Is Super Joint Support® a vegetarian supplement?
- I’m in my 70s, is it too late to start taking Super Joint Support®?
- How Many capsules of Super Joint Support® should I take daily?
- How many capsules are in each bottle?
- How long should I continue to use Super Joint Support®?
- Do I really need to drink 8oz of water with Super Joint Support?
- Can I use Super Joint Support in place of my proscription medication?
- Can I take Super Joint Support® with my other medications?
- Can I take Super Joint Support with food?
- Can I take Super Joint Support® if I take other supplements?
- Can I purchase Super Joint Support at my local health food store?
- Can I continue to take Super Joint Support past the expiration date?
- I cannot swallow capsules. Can the capsule be opened up and put in to apple sauce or other foods?
ThinMist
New England Journal of Medicine reveals a secret ingredient, proven to melt away 14% of “trapped” body fat…
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- What specific type of Glycerin is used in ThinMist?
- What specifically are the Natural Flavors in ThinMist?
- California Code, Health and Safety Code – HSC § 110423 for DHEA
- Is ThinMist™ an HGH Product?
- Is ThinMist™ an hCG Product?
- Who should not take ThinMist?
- What type of Chromium is used in ThinMist?
- What is the best dose and way for me to use ThinMist™?
- How much ThinMist™ is in one bottle?
- How long will one bottle of ThinMist™ last if I use the product as directed?
- Does ThinMist™ contain Soy, Eggs, Fish, Shellfish, Tree nuts, Peanuts, Gluten or Dairy/Milk?
- Can I use ThinMist if the expiration date has passed?