Contact Us

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Frequently Asked Questions

Find answers to frequently asked questions. In a hurry? Check out our Top FAQs!


Track Order Status

View, Track and Manage your information and orders from your Customer MyAccount
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With just a few clicks you can do anything from…

  • Update your Personal Information (Addresses, Credit Cards, etc.)
  • Modify Smartship Savings Plans (Increase, Delay & Stop Service)
  • Track your Orders
  • Easy Re-Order your Past Purchases
  • Shop and Explore our Product Catalog
  • Address your Digital Products and Bonuses
  • View Orders and Print Receipts and More!

Live Chat

Chat with our experts, by clicking the Support button in the bottom right of the page!


Share Stories

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Share Stories

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If you have questions regarding a recent order, please give us a call.


Call Us

800-216-4908 (U.S. & Canada)
240-780-5977 International (Outside of U.S. & Canada)
Fax: 866-843-4319
Available Monday through Saturday 8:00am to 6:00pm CST


Address

The Healthy Back Institute 2407 S. Congress Ave, Ste E#100 Austin, TX 78704

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