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Looking for ways to update or cancel your Heal-n-Soothe subscription? You’ve come to the right place.

Search below or get in touch with us, we love hearing from you and welcome your questions and comments.

Quickly, easily and hassle free you can…

Call Us
800-216-4908 (U.S. & Canada) 240-780-5977 International (Outside of U.S. & Canada) Fax: 866-843-4319 Available Monday through Saturday 8:00am to 6:00pm CST

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Email us by completing this form. Please allow up to 24 hours.
If you have questions regarding a recent order, please give us a call.
Track Order Status
View, Track and Manage your information and orders from your Customer MyAccount
Forgot your password, not a problem click here. With just a few clicks you can do anything from…

  • Update your Personal Information (Addresses, Credit Cards, etc.)
  • Modify Smartship Savings Plans (Increase, Delay & Stop Service)
  • Track your Orders
  • Easy Re-Order your Past Purchases
  • Shop and Explore our Product Catalog
  • Address your Digital Products and Bonuses
  • View Orders and Print Receipts and More!

Did you purchase our products through Amazon Subscribe & Save?

If you purchased your subscription for any of our products on Amazon, those subscriptions MUST be cancelled through the Amazon Platform. Please visit this link here.

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Updated: November 14,2025