I have canceled all of your active subscriptions with us and issued a refund for the most recent subscription renewal seeing as you had requested to cancel before that date.
You are sending me your product on a continual basis. I do not recall recall requesting it on a continual basis. Please cancel this. I do not want your product, I have tried to go to my account, which I do not recall setting up. I can’t get anywhere with your website. If I do have an account please cancel immediately.
I recently purchased 6 bottles of Heal n Soothe Sept 9th. It is now Oct 18th. I was to get 90 days to try it. I am getting ready to start the 3rd bottle. I absolutely do not remember anything about a subscription & I recently had an attempted charge of over $56. I have made multiple tries to do as instructed on the site to cancel and there is no “My Account” to click on.
PLEASE discontinue any subscriptions I supposedly have.
On the free trial order page there is an explanation of the terms and conditions of the trial. The monthly subscription is included in those terms. We require that the terms and conditions be acknowledged in order for the order button to be activated. The 90 day money back guarantee is not the same as the monthly subscription. You have 90 days to send back any unopened bottles for a refund.
I have canceled all active subscriptions you have with us. you should have an email to confirm the cancelation.
Please cancel my account, i did not realize wgen trying your bottlrs, that i wascskso goung to be charged 61. And change. I do not want to continue, nor did i confirm this subscription fee. Agian, trying out a product and they hit you with a fee. Agian, never agian will i try out a product and some where between the lines , i get charged, befire i wven get a chance to see if it works. Do not charge my account. I want a refund. Discontunue any and all subsrictions that i was falsly taken advantage of.
On the free trial order page there is a clearly visible explanation of the terms and conditions of the trial. The monthly subscription is included in those terms. We require that the terms and conditions be acknowledged and agreed to in order for the order button to be activated. Not only that but we also send an email 10 days prior to notify you of the anticipated subscription renewal. We have not taken advantage of you.
I have canceled all active subscriptions you had with us. You should have an email to confirm the cancelation.
Thank you for reaching out to us! I have canceled all active subscriptions that you had with us. there should be an email sent to you to confirm the cancelation.
Hi I have requested cancellation 6months ago, and every month they taking £56 in my account, I am no longer using your product, may you please cancel my subscription as soon as possible
According to your account, this is the first time we have received any request from you to cancel. It appears that all subscriptions have been canceled as of November 17, 2023 therefore we will no longer continue to charge your card or send you any further shipments.
While I was getting ready to cancel my order for Heal-n-Soothe, I had a fraud alert and had to cancel my card and get a new one. Since I was aware that you had my old card, I figured you wouldn’t send me anymore since you no longer had a valid credit card to charge. OOPS! Didn’t work that way. You sent me another one and I figured you’d get the hint, but no. OOPS! you sent me another one today. Please send me no more!
This is the first communication that we have received from you about canceling, or else we would have happily assisted you before today. I have canceled all active subscriptions and will not be sending any more to you going forward.
when is my order coming i am in a lot of pain??
Hi Mary,
It looks like your order was delivered on September 2, 2023. Let us know if you were able to receive that!
Best wishes,
James HBI-Staff
Please CANCEL the auto ship. Thank you.
Hello Mary,
It looks like you subscription has been canceled as of yesterday. There should also be an email to confirm the cancelation.
Thank you for trying our product,
Admin HBI
Please cancel my subscription thank you.
Hello Kandyce,
I have canceled your monthly subscription to the Heal-n-Soothe. You should have a confirmation email regarding the cancelation.
Thank you for trying our product,
Admin HBI-Staff
Please cancel my order
Hello Kirk,
I have canceled your subscription for the Heal-n-Soothe. You should have an email to confirm the cancelation.
Thank you for trying our product,
HBI Admin
I wish to cancel any orders for your products and cancel your newsletter. Your product has not helped with my back condition.
Hello Janet,
I have canceled all of your active subscriptions with us and issued a refund for the most recent subscription renewal seeing as you had requested to cancel before that date.
Thank you for trying our product,
James HBI-Staff
I would like to cancel my subscription. I believe I did already back in September but I still received a charge for it this month.
Hello Younan,
Your subscription has been canceled and a refund was issued today for the bottle that was returned.
Thank you for trying our product,
James HBI-Staff
You are sending me your product on a continual basis. I do not recall recall requesting it on a continual basis. Please cancel this. I do not want your product, I have tried to go to my account, which I do not recall setting up. I can’t get anywhere with your website. If I do have an account please cancel immediately.
Hello Peg,
All your subscriptions have been canceled.
Thank you for trying our product,
James HBI-Staff
I recently purchased 6 bottles of Heal n Soothe Sept 9th. It is now Oct 18th. I was to get 90 days to try it. I am getting ready to start the 3rd bottle. I absolutely do not remember anything about a subscription & I recently had an attempted charge of over $56. I have made multiple tries to do as instructed on the site to cancel and there is no “My Account” to click on.
PLEASE discontinue any subscriptions I supposedly have.
Thank you
Hello Shantel,
On the free trial order page there is an explanation of the terms and conditions of the trial. The monthly subscription is included in those terms. We require that the terms and conditions be acknowledged in order for the order button to be activated. The 90 day money back guarantee is not the same as the monthly subscription. You have 90 days to send back any unopened bottles for a refund.
I have canceled all active subscriptions you have with us. you should have an email to confirm the cancelation.
Thank you for trying our product,
James HBI-Staff
Please cancel my account, i did not realize wgen trying your bottlrs, that i wascskso goung to be charged 61. And change. I do not want to continue, nor did i confirm this subscription fee. Agian, trying out a product and they hit you with a fee. Agian, never agian will i try out a product and some where between the lines , i get charged, befire i wven get a chance to see if it works. Do not charge my account. I want a refund. Discontunue any and all subsrictions that i was falsly taken advantage of.
Hello Karen,
On the free trial order page there is a clearly visible explanation of the terms and conditions of the trial. The monthly subscription is included in those terms. We require that the terms and conditions be acknowledged and agreed to in order for the order button to be activated. Not only that but we also send an email 10 days prior to notify you of the anticipated subscription renewal. We have not taken advantage of you.
I have canceled all active subscriptions you had with us. You should have an email to confirm the cancelation.
Thank you for trying our product,
James HBI-Staff
Thank you for the free bottle of Heal n soothe but please cancel any future orders, I can’t afford it at this time maybe in the future.
Hello Lanzea,
Thank you for reaching out to us! I have canceled all active subscriptions that you had with us. there should be an email sent to you to confirm the cancelation.
Thank you for trying our product,
James HBI-Staff
I want my subscription cancelled. This product did not work for me.
Hello Janet,
Your subscription has been canceled.
Thank you for trying our product,
James H. HBI-Staff
Please cancel my subscription to your heal-n-soothe
Product – please confirm that my subscription has been cancelled
Thank you
James Bott
Hello Jim,
Your subscription has been canceled. A confirmation email of this cancelation has been sent to your email address.
Thank you for trying our product,
James HBI-Staff
Hi I have requested cancellation 6months ago, and every month they taking £56 in my account, I am no longer using your product, may you please cancel my subscription as soon as possible
Hello Memory,
According to your account, this is the first time we have received any request from you to cancel. It appears that all subscriptions have been canceled as of November 17, 2023 therefore we will no longer continue to charge your card or send you any further shipments.
Thank you for trying our product,
James HBI-Staff
I want to cancel my Subscription
Hello Fallon,
I have canceled all your active subscriptions. You should have been sent an email to confirm the cancelation of each one.
Thank you for trying our product,
James HBI-Staff
While I was getting ready to cancel my order for Heal-n-Soothe, I had a fraud alert and had to cancel my card and get a new one. Since I was aware that you had my old card, I figured you wouldn’t send me anymore since you no longer had a valid credit card to charge. OOPS! Didn’t work that way. You sent me another one and I figured you’d get the hint, but no. OOPS! you sent me another one today. Please send me no more!
Hello Martha,
This is the first communication that we have received from you about canceling, or else we would have happily assisted you before today. I have canceled all active subscriptions and will not be sending any more to you going forward.
Thank you for trying our product,
James HBI-Staff
I want to cancel my subscription to your product. Please stop sending pills
Hello Barbara,
Your subscription has been canceled. There will be no more further shipments.
Thank you for trying our product,
James HBI-Staff
Please can I cancel my subscription, I no longer wan to take the product.
Hello Christopher,
I have canceled your subscription to the Heal-n-Soothe. You should have a confirmation email regarding the cancelation.
Thank you for trying our product,
Admin HBI-Staff
Please cancel my subscription to Heal-N-Soothe effective immediately.
Could you confirm my cancellation by return email.
Thank You
Hello Joe,
I see that you canceled your subscription online yesterday. You should have a confirmation email regarding the cancelation.
Thank you for trying our product,
Admin HBI-Staff
can you cancel all my subscription please and refund my money back to my account i only did one order now i am getting charged again
Hello Sonny,
Your subscription has been canceled and the money has been refunded to the card that was charged.
Thank you for trying our product,
HBI Admin
Thank you for the free bottle of Heal n soothe but please cancel any future orders, I can’t afford it at this time maybe in the future.
Hello Mary,
Your subscription has been canceled and an email has been sent to confirm the cancelation.
Thank you for trying our product,
HBI Admin